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Klinck Memorial Library Policies: Technology


Access to library computers is restricted to Concordia University Chicago students, faculty, staff, and students from other schools who are taking classes at Concordia or are living on campus. A public kiosk, located on the main floor of the library, offers access to the Library Catalog and I-Share. Wireless Internet access is provided for personal laptops. Two Mac computers, located on the upper level of the library, are designated as collaborative workstations for group study. Individual students may use them as well.

For assistance with your username, password, and wireless setup, contact CougarNet 708-209-3131, toll free 877-796-0003.

CougarNet does not allow the installation of software on library computers and all changes are erased on restart. Faculty members can request additional software be installed through the following procedure. The requesting faculty member must submit the request to the CougarNet helpdesk giving justification and in which labs the software is needed. Any available technical information to support the program must be submitted with the request at least one month prior to the start of the semester it is needed for and no additional software will be installed during a semester. CougarNet does not take requests for software from students or third parties.

Printers, Photocopiers, Scanners

There are two printers/photocopiers located on the main and lower levels of the Klinck Memorial Library and one at the Christopher Resource Center. All machines have free scanning capabilities. A Cougar Card is required to pay for printing, photocopying and to scan. Each year, students are allocated $20.00 for printing and photocopying; black and white print copies cost $0.03 per side; color print copies at the Christopher Resource Center cost $0.15 per side. CougarNet can add more funds to student accounts. General public photocopying and scanning are available at CougarNet.

In addition to printing from library computers, patrons can print from personal laptops and tablets by logging in to Print Services with Concordia username and password.

A microform reader-printer is located on the main level of the Klinck Memorial Library; print copies cost $0.10 per page.


A fax machine is available at the Klinck Memorial Library Access Services Desk. The cost to send/receive a fax is $1.00 per page to/from any area code, including overseas. The library accepts cash, money orders, and certified checks. Payment receipts are available upon request.