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Requesting Library Items: Interlibrary Loan: I requested a journal article through Interlibrary Loan, but it has been two weeks and I have still not received it. What happened to it?

I requested a journal article through Interlibrary Loan, but it has been two weeks and I have still not received it. What happened to it?

If the journal is a rare or obscure publication, it may be taking time for the request to be processed through a number of libraries.  However, the most common reason for an apparent delay is that the article was already emailed to the patron, but it did not reach the patron’s in-box.  Sometimes a patron’s email spam filter prevents the email from reaching their in-box.  Sometimes patrons put an e-mail address on the ILL form, but they do not regularly check that e-mail account.   When requesting an article through Interlibrary Loan, give us the email address that you most commonly use.