Concordia University uses Blackboard Ultra as its learning management system (LMS), which is regularly updated to reflect evolving technologies. The links below—curated by Concordia’s Instructional Design and Technology team—provide quick access to commonly asked questions. Each guide includes short video walkthroughs, illustrated step-by-step how-tos, and detailed explanations to help you make the most of Blackboard’s features for effective and engaging online teaching. Please note that some links lead back to the Cougar HelpDesk articles, which will require you to log in with your CUC email address to access the article.
These links are posted here for instructors to peruse and learn from at their own pace. Many more links and help are available through Concordia’s Help Desk as well as Blackboard Ultra’s help pages. If you are experiencing a technical issue, create a ticket through the Service Desk. If you need help with course creation, evaluation, or management, you may contact IDT at idtsupport@cuchicago.edu for further assistance.
Faculty Quick Guide - From Blackboard Ultra, an introductory guide of Blackboard Ultra features and navigation, including a 4 minute video.
How to Access Blackboard – How to reach Blackboard from the Concordia Connect Portal. Requires CUC login to access help article.
View Courses in a Different or Upcoming Term – Using Concordia Connect Portal, see courses from other terms. Requires CUC login to access help article.
Add Instructor Information to Blackboard – Step-by-step instructions to edit your instructor information learning module in your Blackboard courses. Requires CUC login to access help article.
Faculty Grade Entry – How to submit MidTerm and Final grades on Concordia Connect. Requires CUC login to access help article.
Create Discussions – How to create discussion boards and control settings for them, including video walkthroughs.
Create Assignments - How to create assignments and control the settings for your course, including video walkthroughs.
Create and Manage Groups – How to create and manage different types of course groups for assignments and presentations in Blackboard.
Create Rubrics - How to create rubrics for assignments and discussions boards on Blackboard.
Grade Using a Rubric – Step-by-Step walkthrough of how use course rubrics, including what students will see when their grades are available.
Creating Tests - How to create tests and control the settings for your course, including a 2 minute video walkthrough.
Adding Test Banks - How to add a test bank from a third-party publisher, including 1.5 minute video walkthrough.
SafeAssign - Information about the plagiarism software SafeAssign. Requires CUC login to access help article.
Common SafeAssign Errors - How to fix common SafeAssign errors. Requires CUC login to access help article.
Add Assignment Attempts – Sometimes students need to retake an assignment. This guide helps make this a seamless process of Blackboard, reopening an assignment to a single student, a subset of students, or all students as needed.
Gradebook Overview – Learn how to access the gradebook and use it to open assignments. Also introduces how to customize the gradebook to class needs.
Set up Weighed Grades and Gradebook Calculations - Learn more about gradebook customization.
Create Content - How to add any kind of content (learning module, reading assignment, etc.) to your course while controlling student visibility, including a 4 minute video.
Add Syllabus to Blackboard - Step-by-step instructions to add a file, like a syllabus, to Blackboard.
Create a Video Lecture – How to use Kaltura to upload a video (introductory video, lecture, workshop, etc.) of any length to your Blackboard course. Requires CUC login to access help article.
Check your Kaltura video’s view counts and analytics - See how many views Kaltura videos are receiving. Requires CUC login to access help article.
Creating and Using Course Links - A course link is a shortcut to an existing area, tool, or item in a course. Course links let you make an item available in multiple locations within one course.
Copy a Course - Copy course materials from a previous course into a new one.
*Always let IDT at IDTsupport@cuchicago.edu know if you are copying content so we do not accidentally override your work!*
Set Recurrent Teams Meeting – Learn how to create a weekly virtual meeting, like for office hours. Requires a CUC email login.
Email Students via Blackboard - Best practices concerning student communication using Blackboard. Requires a CUC email login.
Grade Student Submitted Work - Blackboard Ultra guide on all the ways to grade student work directly on Blackboard, including short video tutorials.
Merge sections of the same course in Blackboard - How to request a Blackboard course merge, requires a CUC email login.
Access Blackboard Analytics - Information on how to access and interpret Blackboard analytics for your course.
Where to Access Course Evaluations - Information on where to access course evaluations after the term is over. Requires a CUC email login.
Students Can’t See What I Can See - What to check when the faculty view of Blackboard does not match the student view. Requires a CUC email login.
Student Quick Guide – An introductory guide to Blackboard features and navigation to share with your students.
View Assignment Grades and Instructor Feedback - Information for students to view faculty feedback and grades through Blackboard.
Download Assignment with Contextual Feedback - How to download assignments that include instructor feedback such as in-line comments or highlights. Requires a CUC email login
Resubmit or Retake an Assignment - Steps to submit an assignment after an extra attempt is given.
How Am I Doing? Report - Guides students to access an overview of how they are performing in a class.
In accordance with the Blackboard Course Site and Content Retention Policy, courses more than 4 years old are removed from the Blackboard system.