Below are items to assist you with your research.
MICROSOFT OFFICE
As a student, you have access to Microsoft Office 365. More information can be found at the following link: Microsoft Office 365 for Students
MICROSOFT TEAMS
It is recommended that you use Cloud recordings. Computer-generated transcription is 95-97% accurate in most cases, and you will need to review your recordings and transcriptions for accuracy.
It is recommended that you download files as soon as possible. You will need to keep your own recording files for your records in accordance with IRB policies.
For Microsoft Teams support, please file a ticket at https://help.cuchicago.edu (located under the E-mail and Collaboration category) or email blackboard.team@cuchicago.edu.
TRANSCRIPTION
If you are unable to use Microsoft Teams to record your interview, or if you are conducting interviews in person, you may want to use a transcription program to assist you with your interviews. Transcription of audio files can be completed by uploading the file to Microsoft Word 365.
QUALTRICS
The PDF below provides steps on creating a CUC Qualtrics account and how to create a survey.
You must acquire IRB approval before being granted the ability to deploy a survey. Once you have your IRB approval letter, email it to blackboard.team@cuchicago.edu requesting the ability to deploy.
CougarNet does not provide training for the Qualtrics software. If you need help using Qualtrics, watch training videos at the Qualtrics XM Basecamp: https://basecamp.qualtrics.com/
REFERENCE MANAGEMENT & CITATION
Zotero is a free, open-source reference management tool designed to help researchers and students organize, cite, and share their sources efficiently. It allows users to collect research materials, generate citations in multiple formats, and collaborate with others. Download Zotero at: https://www.zotero.org/
CougarNet does not provide training for Zotero. If you need help using Zotero, please go here: https://www.zotero.org/support/
ADDITIONAL SOFTWARE & DISCOUNTS
While some software has been made available through Concordia University Chicago, some programs are not provided. Follow this link for discounts you may have through CUC: Software and Hardware Discounts for Students, Faculty, and Staff
Keep in mind that many software companies offer discounts for students, so always ask if there is a discount.
Need assistance with something? Log onto the Web Helpdesk and search FAQs or file a support ticket. Tickets can be filed through the Web Helpdesk at any time.
Support staff is also available by phone at 877-796-0003 or 708-209-3131 (hours found here).